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Residential Tenancies Act
Part XIV

Maintenance Standards

Prescribed standards and complaints

Application of prescribed standards

224. (1) The prescribed maintenance standards apply to a residential complex and the rental units located in it if,

    (a) the residential complex is located in unorganized territory;

    (b) there is no municipal property standards by-law that applies to the residential complex; or

    (c) the prescribed circumstances apply.

2006, c. 17, s. 224 (1).

Minister to receive complaints

(2) The Minister shall receive any written complaint from a current tenant of a rental unit respecting the standard of maintenance that prevails with respect to the rental unit or the residential complex in which it is located if the prescribed maintenance standards apply to the residential complex. 2006, c. 17, s. 224 (2).

Complaints to be investigated

(3) Upon receiving a complaint respecting a residential complex or a rental unit in it, the Minister shall cause an inspector to make whatever inspection the Minister considers necessary to determine whether the landlord has complied with the prescribed maintenance standards. 2006, c. 17, s. 224 (3).

Cost of inspection

(4) The Minister may charge a municipality and the municipality shall pay the Minister for the cost, as prescribed, associated with inspecting a residential complex in the municipality, for the purposes of investigating a complaint under this section and ensuring compliance with a work order under section 225. 2006, c. 17, s. 224 (4).


(5) If a municipality fails to make payment in full within 60 days after the Minister issues a notice of payment due under subsection (4), the notice of payment may be filed in the Superior Court of Justice and enforced as if it were a court order. 2006, c. 17, s. 224 (5).

Inspector's work order

225. (1) If an inspector is satisfied that the landlord of a residential complex has not complied with a prescribed maintenance standard that applies to the residential complex, the inspector may make and give to the landlord a work order requiring the landlord to comply with the prescribed maintenance standard. 2006, c. 17, s. 225 (1).


(2) The inspector shall set out in the order,

    (a) the municipal address or legal description of the residential complex;

    (b) reasonable particulars of the work to be performed;

    (c) the period within which there must be compliance with the terms of the work order; and

    (d) the time limit for applying under section 226 to the Board for a review of the work order.

2006, c. 17, s. 225 (2).

Review of work order

226. (1) If a landlord who has received an inspector's work order is not satisfied with its terms, the landlord may, within 20 days after the day the order is issued, apply to the Board for a review of the work order. 2006, c. 17, s. 226 (1).


(2) On an application under subsection (1), the Board may, by order,

    (a) confirm or vary the inspector's work order;

    (b) rescind the work order, if it finds that the landlord has complied with it; or

    (c) quash the work order.

2006, c. 17, s. 226 (2).

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